PERIODIC DISCLOSURES
FORM NL-41	GREIVANCE DISPOSAL
Insurer:	GIC Re	Date: 31.12.2018
GRIEVANCE DISPOSAL
Sl No.	Particulars	Opening Balance *	Additions	Complaints Resolved			Complaints Pending
				Fully Accepted	Partial Accepted	Rejected
1	Complaints made by customers	NIL	0				NIL
a)	Sales Related						0
b)	Policy Administration Related						0
c)	Insurance Policy Coverage related
d)	Claims related
e)	others
	Total Number	NIL	0	0			NIL
2	Duration wise Pending Status	Complaints made by customers	Complaints made by intermediaries	Total
a)	Less than 15 days			NIL
b)	Greater than 15 days			NIL
	Total Number	0	0	NIL
* Opening balance should tally with the closing balance of the previous financial year.